Key Performance Indicators (KPIs): Tracking Business Administrators Efficiency

A business administrator ensures that all activities take place smoothly in the company. They help manage various parts of the business and ensure that goals are achieved. It sounds “easy” when described in those simple terms, but the hard part as a business owner or executive is how do we know if they are doing a good job? 

Key Performance Indicators (KPIs) are tools used to track and measure the success of tasks assigned to business administrators or various functions that they supervise. Let’s explore what a business administrator does, the main KPIs to track, and how to achieve good KPIs.

What is a Business Administrator?

Business administrators oversee the various aspects of a business’s day-to-day activities. Their responsibilities may include financial management, human resources, and office management. They ensure everything goes well and the company accomplishes its goals. They typically coordinate with other managers and employees to ensure everybody’s on the same page.

Business Administrator’s Role in Management

Managers typically assist with formulating budgets, allocating personnel and other resources, and seeing that projects get completed on time. They must be able to solve problems, make decisions, and de-escalate interpersonal conflict.

A few areas a business administrator will be helping one through are keeping track of finances, managing the staff, and coordinating with other departments to keep everything in order and running smoothly; business administrators do important work toward any success in a business.

Critical KPIs to Track for Business Admin Tasks

Companies use Key Performance Indicators to measure the performance of the business administrator. These main KPIs are some of those which shall be tracked:

• Budget Management: This KPI identifies whether projects are completed under budget (i.e., how effectively an administrator keeps costs under control)).
• Project completion rate: This KPI identifies whether projects are completed on schedule (i.e., how effectively an administrator keeps pace with projects).
• Employee Satisfaction: This KPI reflects how successful administrators are at creating a positive team dynamic.

Tips on Achieving Good KPIs

Good business administrators focus on achieving good KPIs. Here are some tips to help you succeed:

• Stay organized: Keep all tasks and responsibilities in order. Calendars, to-do lists, or project management software can help you stay on top of everything.
• Communicate: Focus on providing proactive, clear, and comprehensive communication within your immediate team(s) and with other departments. 
• Focus on Efficiency: The more efficient your business processes are, the more likely you will complete projects on time and under budget. 
• Keep Learning: Be updated about changing trends and best practices in business administration. The more you know, the better you can perform your job.

Good KPIs indicate you are doing a great job as a Business Administrator. To learn more about how you can master this critical role and many more integral functions, consider Northwest Career College. Our Business Administration program focuses on providing students with relevant skills and knowledge that turn business professionals into exceptional business people. Start your journey toward a successful career today!